OUR COMMITMENT TO YOU
Quality Policy
Tailor Made IT Solutions
Carson Solutions and its employees are committed to providing quality services, products, and expertise for our customers’ Information Technology and cybersecurity needs. Specifically, Carson Solutions personnel will strive to ensure that:
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ISO 9001 quality standards are met or exceeded.
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Maintain good working relationships with our customers.
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Encourage customer feedback and provide total customer satisfaction by delivering information technology solutions and services through leadership, agility, and repeatable processes.
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Create effective Customer Management solutions by monitoring, documenting, and resolving customer complaints.
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Provide workforce training to enhance skills, knowledge, and technical competency that aligns with DoD Information Assurance compliancy.
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Develop robust processes and routine audits to continually improve the effectiveness of our Quality Management System (QMS).
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Sustain quality excellence through the management of risk and the continual improvement of processes.
